Terms and Conditions for using the Ludlow Suite


Once a deposit is secured on the function room (known as the Ludlow Suite) you are agreeing to our terms and conditions as numerically listed below. Once this consultation meeting is completed the punchbowl consider your event a secure booking and you will be liable for full payment on a late cancellation after finalising and staffing the event/function

1. We operate on a strict non smoking policy, please use the facilities provided outside the front of the Ludlow Suite, Smoking will not be tolerated and any individual ignoring this policy will be asked to leave immediately, it is against the law to smoke anywhere inside the building, including the toilet area.

2. With effect from 01.01.2007 we do not allow corkage, and any alcoholic product in our function room must be purchased from our bars and miniature bottles as ‘gifts’ on tables are not allowed. (By express agreement alcoholic gifts as raffles are permitted, but not to be consumed on our premises)

3. Prices quoted on your original contract will be honoured, please check your package details carefully, please note that evening buffets do not include a drinks package. Wedding breakfasts include a drinks package with the agreed quote on your contract (Refer to the introduction).

4. Bottles of wines must be purchased through the punchbowl as explained in clause two, please note you will be charged at the current price list, we cannot confirm prices of wine more than three months in advanced. (Also note that all wine/bottles are chargeable and are not included in the bronze drinks package, management can agree supplementary prices in accordance to your requirements, if you wish)

5. We will arrange with you an estimated time of arrival or an accurate time we will start food service, it is imperative that we start the food on the time agreed for food service, in the event of any guests arriving late, we will have to start food to ensure the kitchen operates on optimum performance, as we do not hold food.

6. We reserve the right to refuse service to any guest that appears to be intoxicated or becomes violent towards any member of staff or fellow guest. We also reserve the right end the entertainment if guests start to dance on any furniture or violence breaks out within the grounds of the property.

7. Any damages and/or articles that are stolen are to be paid for by the organiser/the person that booked the function. The organiser is responsible for the damages that are carried out by their guests

8. During service we usually close the bars whilst serving food, arrangements can be made to open bars during dinner service with prior notice, alternatively guests can purchase drinks from the restaurant bar from 6.00pm

9. On all day wedding breakfasts the function room bar will open at 8.00/8.30pm when the front of house staff have cleared the floor, it is imperative that we clear the floor ready for the evening, in the interim the wedding breakfast guests are welcome to use the restaurant bar. There is not price difference between the function/restaurant bars.

10. The restaurant bar is exclusively for guests dining in our restaurant, and once service is finished we reserve the right to close the restaurant bar, the function room bar is open until the agreed opening times. The function bar is designed for heavy throughput and the service will be far quicker than the restaurant bar when evening guests arrive.

11. We do not allow candles in the function room due to fire regulations, and regrettably cannot allow any style of candle as part of table decorations

12. All products we sell are subject to availability and where choices are given occasionally products will become limited if the majority of guests opt for the same options.

13. Deposits are deducted from the final balance on the evening for standard functions/events. Wedding receptions must be settled in full a week before the event. All deposits and any interim payments that have already been paid to the punchbowl are non refundable.

14. The kitchens must be notified 48hours before the event by email or telephone on final numbers, or the punchbowl will cater for original booked, and you will be charged the agreed rate per head on original numbers booked if we are not informed.

15. Any entertainment not booked through the punchbowl is the responsibility of the client, and the punchbowl will not be held responsible for entertainers that do not carry an entertainment licence. You should check as entertainment cannot proceed without a licence.

16.We reserve the right to ask the entertainer to turn the volume down if deemed too loud, as part of the Licensing objective (Licensing Act 2003). The punchbowl have a duty to ensure noises are kept to a reasonable level with local neighbours

17. Extensions to our existing drinking hours/live entertainment can be extended by temporary notice through the Local Authority, this must forwarded in advance and approved by the local authority, our standard rate is £100 per hour. Without a temporary licence the function must close at the times agreed with this contract.

18. If you are using the Ludlow suite for private purposes that incur a ‘hire charge’ such as a conference, presentation, bar only facilities you cannot provide your own food, all food consumed in the function room must be purchased from the punchbowl.

May we take this opportunity to thank you for choosing the punchbowl Inn to hold you special event/reception; we shall do our best to ensure the Day and/or evening operates as planned